Settings, subscription, and support
Manage Cleanr business details and billing, recover subscription access, update the account, and contact support from the web or iPhone app.
Use Settings to maintain the business account behind the daily work. Owners can manage company details, subscription billing, and customer payment settings. Both owners and cleaners can use the account and support guide for profile, access, and help tasks available to their role.
Choose a settings task
Manage business and billing settings
Update business details, the Cleanr plan, invoicing, payments, and tax settings.
Recover or reactivate the subscription
Update a failed plan payment, restore access, or reactivate an ended subscription.
Get help and manage your account
Open a support request, update the profile, reset owner access, or sign out safely.
Keep billing tasks separate
Cleanr subscription billing pays for the business account. Customer payments collect money for cleaning work. If access is limited because of a plan payment, use subscription recovery; if a customer invoice or charge failed, use the payment troubleshooting guide instead.
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Fix a customer payment problem
Diagnose unavailable invoice links, failed saved-card charges, and payment states that must be reconciled before collecting again.
Manage business and billing settings
Update Cleanr business details, manage the subscription, and configure how customers are invoiced and pay.